What is one of the key functions of Red Cross volunteers?

One of the key functions of Red Cross volunteers is providing critical support services and aid during emergencies. This role is essential as it directly aligns with the Red Cross mission to alleviate human suffering in the face of emergencies and disasters. Volunteers are often on the front lines, offering immediate assistance in the form of shelter, food, medical support, and emotional care to those affected by crises. Their involvement ensures a swift response to urgent needs, which is a cornerstone of the organization’s efforts to help individuals and communities recover from disasters.

Focusing on the other options, conducting business operations, managing administrative tasks, and developing new health products, while important in various contexts, do not capture the core mission of Red Cross volunteers in crisis situations. These functions may be carried out by staff or specialized teams but are not the primary activities of volunteers who are trained to deliver direct aid and support in times of need.